In writing, before you pay
Every program, a thirty-day money-back guarantee
If a DadBody program isn't working, you shouldn't be paying for it. So every one of them carries the same promise: thirty days, a full refund, one email, no reason needed. This page explains why, and how it works. The refunds page is the official policy and always the final word.
Dai Manuel · Coach Moose · Vancouver
How the guarantee works
Email dai@dadbody.com within thirty days of your payment with your name and the email you bought with. There's no fee and no partial refund inside the window: you get the full amount. It goes back to the original payment method through Stripe, usually within 5 to 10 business days of my reply. That's the whole process. No exit interview, no retention call, no form designed to make you give up halfway through.
If something serious has happened, illness, injury, a family emergency, ask me and I'll look at it properly. In most of those cases I'd rather move you to the next cohort than keep your money for a program you couldn't do. The line is written down on the refunds page, in plain language, before anyone pays a dollar.
Why I offer it when most coaches do not
Because the risk should sit with the coach. You're being asked to trust a man you've never met with your money and your mornings. If I do the work well, you stay and your friends hear about it. If I don't, you should get your money back and tell people that instead. A guarantee makes sure the right person is carrying the doubt.
It also keeps me honest. A program that men regularly refund is a program that needs fixing, and I'd rather find that out in thirty days than pretend otherwise for sixty. You can read what men who stayed say on the testimonials page.
Which programs it covers
DadBody 28, $99 CAD.
Full refund within 30 days of purchase, or up to the end of day 7 of your cohort, whichever gives you longer. How DadBody 28 works.
MERGE60, application only.
Full refund up to the end of day 14 of your cohort, however early you paid. Deposits are refunded in full if you withdraw before day one. How MERGE60 works.
If I cancel
If a cohort is cancelled before it starts, everyone gets every dollar back, deposit included, whether or not the 30 days have passed. If I move a start date by more than seven days and the new date doesn't work for you, the same applies.
What this does not cover
Chargebacks filed without emailing me first. If you dispute a charge with your card company instead of asking, Stripe freezes the amount and the process takes weeks for both of us. Email first. It's faster and you get the same result.
The questions men ask about the guarantee
Does DadBody really have a 30-day money-back guarantee?
Yes. Every DadBody program, including DadBody 28 and MERGE60, carries a thirty-day money-back guarantee. DadBody 28 has a full refund within 30 days of purchase, or up to the end of day 7 of your cohort, whichever gives you longer. MERGE60 has a full refund up to the end of day 14 of your cohort, however early you paid. Deposits are refunded in full if you withdraw before day one.
How do I claim the DadBody money-back guarantee?
One email. Email dai@dadbody.com within thirty days of your payment with your name and the email you bought with. The full payment goes back to the original payment method through Stripe within 5 to 10 business days. The whole policy is on the refunds page, in plain language.
What happens if I ask for a refund after thirty days?
Email anyway. Past thirty days it stops being a guarantee and becomes a conversation, and Dai has those conversations honestly. Life happens, and if something real has gone wrong, say so. The policy on the refunds page spells out exactly where the line sits.
Why does DadBody offer a money-back guarantee when most coaches do not?
Because the risk should sit with the coach, not the member. If a man does the work and the program doesn't hold up, that's Dai's problem, not his. A guarantee also keeps the coach honest: a program that men regularly refund is a program that needs fixing.
The official policy lives on the refunds page, and the terms are written in plain language. Questions? Send me a message.